Faculty Support


You have several options available for support and information to make this shift to remote teaching:

- Text and video support (such as step-by-step guides) for key resources and information

- The Faculty Online Training Course

- One-on-one support meetings on Zoom with a member of Distributed Education


Please look through this website for the information you need to prepare for remote teaching. Take your time and access what you need, when you need it.


There is an online training course for all faculty on Canvas. The current course concludes on September 15, 2020. If you have already enrolled, please continue using the course as an in-depth resource. It will remain visible and accessible to you.

If you have not yet enrolled, please look out for updates on the course on this site.


As faculty shift their teaching activity to a remote format they should receive support and assistance on making this transition as effective as possible. The Distributed Education Team has 30 minute individual support meetings available with our expanded instructional design support staff.

The sessions will help you get started in making preparations and will be available throughout the semester.

Because these appointments are in high demand, we ask all instructors to be mindful of their faculty peers and only book one session at a time.

If you need to cancel your meeting, please do so 24 hours in advance to make the appointment available for others.

This calendar is constantly being updated, so do check back often.


The New School has set up a New School ZOOM support hotline which can be reached at 646-909-9666 (ZOOM).

The Hotline is ONLY for immediate troubleshooting support to assist faculty, students and staff in navigating to a specific zoom meeting, assisting with zoom meeting controls and escalating specific issues to additional teams, ready to assist getting online classes moving.

The hotline will be available:

- Monday-Friday: 8:00 AM– 9:00 PM ET

- Saturday: 10:00 AM - 6:00 PM ET

- Sunday: Closed

If you are directing an academic unit at any of The New School's colleges and wish to have a focused presentation or other support for your faculty group, please reach out to Ilan Jacobsohn to discuss how Distributed Education can help.